Chapter 01 / Summary
1. The Circle of Safety: Building trust and cooperation in organizations
When we feel like we belong to the group and trust the people with whom we work, we naturally cooperate to face outside challenges and threats.
Trust is foundational.Organizations thrive when leaders create a "Circle of Safety" where employees feel protected and valued. This environment fosters trust, cooperation, and innovation, enabling teams to focus on external challenges rather than internal threats.
Key elements of the Circle of Safety:
When employees feel safe, they''re more likely to:
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